- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Contact Information
Shipping & Delivery
- We offer both USPS and UPS shipping, both within the US, and internationally. If a US shipment with tracking information does not reach you successfully, please contact us and we will reship it at no cost. International shipments are handled differently. For more complete information, please visit https://liftmode.com/delivery.html
Privacy & Security
- Your privacy is important to us. We do not share your information with any third party, except as needed for fulfilling your order. We protect your personal data using industry standard SSL encryption and secure hosting.
Returns & Replacements
We have a 90-day, straightforward refund or replacement policy on all purchases, which we aim to make as hassle free as possible.
In the event you are not 100% satisfied with your order we can either re-ship or refund your order up to 90 days from the purchase date.
In order for us to initiate a return or replacement, we require that you email us all the numbers on the bottom of the jar you received.
The two numbers are required from each relevant product container in order to proceed - if the two numbers are not available, refunds or reshipments regrettably may not be possible except in special cases with other documentation.
Once we receive the numbers on the bottom of the jar, we can research the issue and proceed to refund or replace your order.
Refunds of US-based payment methods can take a number of days to be visible, but are usually fully settled within 7-10 business days after they have been issued.
All QC claims will be researched by our GMP tracking system to confirm the contents of your order. We are unable to send re-shipments for products that have been verified by our GMP tracking system. We will however offer a refund if the order was placed less than 90 days ago.
At our discretion, we may also require physical return and verification of the unwanted or unusable goods in question. If a physical return is necessary, we are able to provide a prepaid return shipping label for US-based orders.
- We are an internet-only store (we don't offer phone orders or in-person purchases). If you have any questions about using our website to place an order, please email and we'd be glad to help!
- liftmode (at) liftmode • com
47 W. Polk St # 100-241
Chicago, Illinois 60605
Payment, Pricing & Promotions
- We accept Credit Card, Bitcoin and Amazon Checkout forms of payment. We aim for fair and competitive pricing.
- To view your Orders, please visit https://liftmode.com/customer/account/index/
Updating Account Information
- To update your Account Information, please visit https://liftmode.com/customer/account/index/
- Email (Faster):
- Phone (Slower):
- Mailing Address:
- liftmode (at) liftmode • com 47 W. Polk St # 100-241 Chicago, Illinois 60605 United States