Collection: Terms & Conditions

Store Policies

Shipping & Delivery

We offer both USPS and UPS shipping, both within the US and internationally. If a US shipment with tracking information does not reach you successfully, please contact us and we will reship it at no cost. International shipments are handled differently. For a complete information, please view our delivery policy.

Privacy & Security

Your privacy is important to us. We do not share your information with any third party, except as needed for fulfilling your order. We protect your personal data using industry-standard SSL encryption and secure hosting. Read the details of our privacy policy here.

Account Rules

We only allow one account on our site per user. The use of one account on our site by multiple users is prohibited and will result in account suspension.

Returns & Replacements

We have a 90-day, straightforward refund or replacement policy on all purchases, which we aim to make as hassle-free as possible.

In the event you are not 100% satisfied with your order, we can either re-ship or refund your order up to 90 days from the purchase date depending on the situation.

In order for us to initiate a return or replacement, we require that you email us all the numbers on the bottom of the jar you received.

The numbers are required from each relevant product container in order to proceed – if the two numbers are not available, refunds or reshipments regrettably may not be possible except in special cases with other documentation.

Once we receive the numbers on the bottom of the jar, we can research the issue and proceed to refund or replace your order.

Refunds of US-based payment methods can take a number of days to be visible, but are usually fully settled within 7-10 business days after they have been issued.

All QC claims will be researched by our GMP tracking system to confirm the contents of your order. We are unable to send re-shipments for products that have been verified by our GMP tracking system. We will, however, offer a refund if the order was placed less than 90 days ago.

At our discretion, we may often also require physical return and verification of the unwanted or unusable goods in question. If a physical return is necessary, we are able to provide a prepaid return shipping label for US-based orders.


We are an internet-only store (we don’t offer in-person purchases). If you have any questions about using our website to place an order, please email us or contact us by phone through the contact information provided below and we’d be glad to help! 

Contact Information

Phone Support: +1(855) 228-9993

(Monday-Friday, 9am-6pm Chicago time)

Email Support:

47 W. Polk St # 100-241
Chicago, Illinois 60605

Payment, Pricing & Promotions

We aim for fair and competitive pricing. All payments made payable to Synaptent LLC.We accept Credit Card, Bitcoin / Cryptocurrency, Bank Wire and eCheck forms of payment. We DO NOT accept PayPal or Amazon Payments, as these payment platforms unfortunately do not support you making payments via their service for the products we offer.

Viewing Orders

To view your Orders, please visit the account page.

Updating Account Information

To update your Account Information, please visit the account page.

Terms & Conditions

Your use of this website constitutes your agreement to be bound by the following terms and conditions

This web site (the “web site”) is a service made available by (“Provider”) and all content, information and software provided on and through the web site (“Content”) may be used solely under the following terms and conditions (“Terms of Use”).

1. Web Site License. As a user of this web site, you are granted a nonexclusive, nontransferable, revocable, limited license to access and use the web site and content in accordance with these Terms of Use. Provider may terminate this license at any time for any reason.

2. Limitations on Use. The content on this web site is for personal use only and not for commercial exploitation. You may not decompile, reverse engineer, disassemble, rent, lease, loan, sell, sublicenses or create derivative works from the web site or the content. Nor may you use any network monitoring or discovery software to determine the site architecture, or extract information about usage or users. You may not use any robot, spider, other automatic device or manual process to monitor or copy our web site or the content without Provider’s prior written permission. You may not copy, modify, reproduce, republish, distribute, display or transmit for commercial or public purposes all or any portion of the web site, except to the extent permitted above. You may not use or otherwise export or re-export the web site or any portion thereof, the content or any software available on or through the web site in violation of the export control laws and regulations of the United States of America. Any unauthorized use of the web site or its content is prohibited.

3. Not Medical Advice. Content contained on or made available through the web site is not intended to and does not constitute medical advice, nor should it be relied on to medically prescribe or diagnose any illness or disease. Content is presented for education and product information only. No information anywhere herein or on any of the product labels should be interpreted to contradict FDA guidelines.

DISCLAIMER: No statements anywhere on this web site have been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.

WARNING: Do not use any of these products if you are pregnant or nursing. Discontinue use and see your healthcare practitioner if you experience dizziness, tremors, sleeplessness, headache, heart palpitations or tingling sensations. Refrain from use if you are at risk or are currently being treated for high blood pressure, psychiatric, liver, heart or thyroid disease, diabetes, anxiety, depression, seizure disorder, pernicious anemia or difficulty in urination due to enlarged prostate. See your healthcare practitioner before use if you are taking any prescription drug or MAO inhibitor. Keep all products out of the reach of children. None of these products are intended for use by persons under the age of 18 under any circumstances.

4. Intellectual Property Rights. Except as expressly provided in these Terms of Use, nothing contained herein shall be construed as conferring any license or right, by implication, or otherwise, under copyright or other intellectual property rights. You agree that the content and web site are protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws.

5. No Solicitation. In no event may any person or entity solicit any users with data retrieved from this web site.

6. Advertisers. This web site may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the web site is accurate and complies with applicable laws. Provider will not be responsible for the illegality of or any error or inaccuracy in advertisers’ or sponsors’ materials.

7. Errors and Corrections. Provider does not represent or warrant that the web site will be error-free and free of viruses. Provider may make improvements and/or changes to its features, functionality or Content at any time.

8. Unlawful Activity. Provider reserves the right to investigate complaints or reported violations of the Terms of Use and to take any action we deem appropriate, including, but not limited to, reporting any suspected unlawful activity to law enforcement officials, regulators or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to user profiles, e-mail addresses, usage history, posted materials, IP addresses and traffic information.

9. Remedies for Violations. Provider reserves the right to seek all remedies available at law and in equity for violations of these Terms of Use, including, but not limited to, the right to block access from a particular Internet address to the Provider’s web site and their features.

10. Governing Law and Jurisdiction: All sales are governed by and construed in accordance with the laws of the State of Illinois.

11. Privacy.Your use of the web site is subject to our Privacy Policy.

12. Severability of Provisions. These Terms of Use incorporate by reference any notices contained on the web Site and the Privacy Policy constitute the entire agreement with respect to access to and use of the web Site. If any provision of these Terms of Use is unlawful, void or unenforceable, then that provision shall be deemed severable from the remaining provisions and shall not affect their validity and enforceability.

13. Returns. Liftmode does not as a general rule accept returns or exchanges for opened and/or used product, except where physical returns are needed to investigate potential quality issues. All returns will be at the discretion of Please contact us for additional support.

14. Replacement. Replacement of items lost in delivery or undelivered will be at the discretion of

15. Customs Duties & Fees. The buyer assumes all responsibility for any customs duties or fees. Also, we will not refund orders which are seized by customs. The buyer should be aware of whether or not a product can be shipped to their country before ordering.

16. Modifications to Terms of Use. Provider reserves the right to change these Terms of Use at any time. Updated versions of the Terms of Use will appear on this web site and are effective immediately. You are responsible for regularly reviewing the Terms of Use. Continued use of the web site after any such changes constitutes your consent to such changes.

17. Payment Verifications. At our discretion, LiftMode reserves the right to manually verify payment details on any purchase prior to the shipment of an order. The details requested may include, but not necessarily be limited to, proof of picture ID, billing address and/or credit card.

18. Shipping Times. Most orders placed before 3pm Mon-Friday Chicago time will ship out the same day. We normally ship most orders placed before 1pm Saturday Chicago time on a best-effort basis. Delays in payment or changes to orders may delay shipment. Orders are generally shipped out in the order they are received.

Please allow for the occasional possibility, in cases of higher-than-normal order volumes and/or days where our warehouse is closed, that there will be occasional times where your order could be delayed by an extra business day. Mail is not picked up on Saturday afternoons or Sundays, nor does our shipping team normally package orders or print labels over the weekend except for a limited number of orders earlier on Saturday. Therefore, orders from Saturday afternoon, and all day Sunday, will generally ship out Monday (unless Monday is an observed shipping holiday). Many of our orders placed during business hours during the week ship out rapidly, within an hour or two of being placed.

Please do not place orders until you are sure they are as you want. We often cannot catch orders before going out if you want to cancel or change them. We do not have systems in place to hold orders until a later date. As such, please do not place orders with comments requesting them being held to a later date. Our processes in place are to get shipments out as fast as feasibly possible; so therefore holds, changes, and cancellations are not guaranteed to be addressed before your original shipment goes out. Once again, please make sure everything is correct and that you actually want to place an order before submitting an order. This allows our team to do what we do best: Get shipments out to our customers quickly using the shipping and order information as originally input when your order was placed.