Collection: UPS shipments

That All Depends! Your order will most often have a shipping label prepared the same day it is placed, on non-holiday weekdays. Once the shipping label is prepared, your physical shipment will almost always be picked and packed, will be shipped from our Chicago warehouse and will be en route with the shipping carrier within 1 business day.

USPS shipments are typically shipped the same day on weekdays if placed by credit card (or Bitcoin, after payment has been confirmed), up until 2 PM Central Time.

UPS shipments are typically shipped the same day on weekdays if placed by credit card (or Bitcoin and after payment has been confirmed), up until 4 PM Central Time.

All delivery time estimates below are counted on the basis of business days (M-F), not on the basis of calendar days.

A shipping confirmation email containing your tracking information will be forwarded to you after our carriers have scanned in your order shipment. Your order may already have been prepared and given to the carrier earlier; however, to avoid confusion, we may wait to send out the tracking email to you until tracking updates become viewable at the tracking link.

For UPS Shipments:

We recommend signing up for UPS MyChoice to maximize your ability to track and modify your UPS shipment.

Saturday delivery service by UPS is attempted only on a best-effort (not guaranteed) basis. UPS does not always deliver on Saturday – whereas USPS makes regular Saturday deliveries for standard shipments. We recommend considering USPS Priority Mail Express as a cost-effective means of ordering on Thursday evening or Friday morning and having a good chance of receiving your shipment on Saturday. On request, we can also seek Saturday delivery service from UPS for UPS Next Day Air shipments placed for shipment on Friday prior to our shipping cutoff.

Please note: We do not offer added Saturday delivery service as an option for any UPS service type besides UPS Next Day Air orders, and we can only offer the Saturday delivery upgrade for UPS Next Day Air orders that were originally received after Thursday shipping hours and in time for our standard shipping hours on Friday.

Please note that UPS guarantees a specific delivery date for ordinary UPS Air shipments delivered during the workweek, but UPS does NOT guarantee Saturday delivery; not all addresses are eligible for the UPS Saturday delivery upgrade, and UPS will not provide a refund if they miss a requested Saturday delivery.

Please note that USPS tracking updates may often lag by up to 48 hours, and USPS in Chicago is known to often skip/miss initial package acceptance and tracking scans, thus your tracking number may not show the progress of your Mail shipment for up to 2 business days after your order has physically been packaged, handed to, and accepted by USPS (the lack of tracking can sometimes persist even longer for 1st Class / international shipments). Lack of a USPS acceptance scan or outbound package scan is not uncommon and often does not indicate a delay or necessarily impact your estimated delivery time frame. If more reliable, up-to-date, real-time tracking and on-time delivery are crucial, we strongly recommend using UPS 2nd Day Air or Next Day Air instead of USPS.

If You Live in the USA:

We offer you a number of different shipping options.

    • USPS Ground Advantage (formerly First Class): for packages that weigh 14oz or less. The average arrival time is 5 – 15 business days with delivery confirmation. Tracking is quite spotty, and arrival time is highly variable and is NOT guaranteed.
    • USPS Priority Mail: for most packages. The average arrival time is 2 – 5 business days with delivery confirmation and tracking. The estimated 2 – 5 day transit time is NOT guaranteed and is only achieved about 80% of the time.
    • USPS Priority Mail Express: for packages that need to reach their destination quickly. The promised arrival time is within 48 business hours, with prioritized handling and good tracking. 1-2 day transit time is achieved at least 90% of the time. There is a shipping cost money-back guarantee for this shipping method in case of a delayed shipment.
    • UPS: for packages that come in brown trucks during weekdays with excellent tracking. See the map below for average UPS Ground shipping times (note: may vary upwards by a day). UPS Next Day and 2nd Day Air have a 95+% reliable arrival date and a money-back guarantee in the case of delayed shipment.
UPS outbound shipping map
  • UPS SurePost: Similar to USPS Ground Advantage.

If You Live outside the USA:

We ship things internationally using USPS, UPS, and DHL.

All customers ordering to non-US destinations are responsible for the tracking and clearance of their international packages.

We email tracking information for each order to your account-related email address, and you must track your international package daily to be prepared in the event of a customs clearance issue, duties owed, or other types of delivery issues. We highly recommend that you contact the Customs office of your country prior to placing your order with us, to ensure that the items that you have ordered are approved by your Customs officials for import into your country without special documentation.

In the event that your international shipment is undeliverable, denied for import by your customs agency, or otherwise refused and returned, we may refund your product cost; however, economics dictates that we cannot refund international shipping charges.

USPS Int’l First Class: for packages that you don’t mind getting lost. The average arrival time is 2 – 6 weeks with a Customs ID number. No tracking, NOT guaranteed.

USPS Int’l Priority: for packages you need on time. The average arrival time is 10 – 20 days with a Customs ID number and tracking. NOT guaranteed.

USPS Int’l Priority Express: for packages you need ASAP. The average arrival time is 3 – 10 business days with full tracking and priority. Guaranteed to certain countries.

UPS Int’l Services: for special international packages, where the target arrival time is 2 – 6 business days with full tracking and highest reliability**.

DHL Int’l Services: for special international packages, where the target arrival time is 2 – 6 business days with full tracking and highest reliability**.

NOTE: We do not guarantee the delivery of international shipments and recommend that all International orders be placed for shipment directly to a verified International address with a working contact phone number and email to reduce the chances of prolonged delay, loss, customs refusal, or return of your order.

International packages are often subject to additional fees for customs/duty charges. Customs/duty charges are not charged by our store – they are issued by your government. Please contact your Country’s customs department before ordering to confirm what import duties may apply to your order. The costs of international order shipments that are returned or refused due to nonpayment of customs duties or the shipping courier’s inability to contact the purchaser/importer are nonrefundable.

If you use an international mail forwarding service, we can only guarantee delivery to the U.S. address. We do not recommend using an international forwarding service to a country that we do not ship to directly on our site, as there is a high chance your package will be trapped in customs and rendered ineligible for a refund.