Shipping policy
Processing Time:
Orders are processed within 2-3 business days.
Shipping Methods and Costs:
We offer standard shipping (3-7 business days within the US) and expedited shipping (1-2 business days within the US). Shipping costs are calculated at checkout based on your location and your order. Free shipping within the US on orders over $69.
Delivery Estimates:
Standard shipping within the US typically takes 3-7 business days. International shipping can take 7-21 business days, depending on customs and local delivery. Delivery times are estimates and may be affected by holidays or unforeseen delays.
We are not responsible for delays in delivery due to circumstances beyond our control, such as weather conditions, natural disasters, or carrier delays.
Delivery times are estimates and not guaranteed.
Customers are responsible for providing accurate shipping information. We are not liable for undelivered packages due to incorrect addresses.
Shipping Restrictions:
Certain items cannot be shipped internationally or to certain countries due to restrictions.
Order Tracking:
You will receive a tracking number via email once your order has shipped. You can also find tracking number for your order by logging into your account.
Return and Refund:
Returned items must be in original condition and packaging. Please see our full return policy for details.
International Shipping:
Any customs and taxes applied to your order are the responsibility of the customer. Delivery times for international orders vary depending on the destination country. We are not responsible for delays due to customs or import duties.
Lost or Damaged Items:
If your order arrives damaged, please refuse the package if possible. If you accept it, make sure to note the damage on the carrier's delivery record before signing.
We are not responsible for lost or damaged items during shipping. Please file a claim with the shipping carrier.
Incorrect Addresses:
If an order is returned to us due to an incorrect address provided by the customer, the customer is responsible for the cost of reshipment.
Order Cancellation:
Orders cannot be canceled once they have been shipped.
Customer Service:
Email: liftmode@liftmode.com
Phone: 855-581-5781.
